Returns & Exchanges
We want you to love your outdoor living space, which is why we offer a 30-day return policy for most items in their original condition. If you are not completely satisfied with your purchase, our team is here to help facilitate a smooth return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully disassemble your furniture if necessary and place the items back into their original packaging to ensure they are protected during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off or Schedule Pickup
Take your package to the nearest authorized carrier location or contact our support team to schedule a freight pickup for oversized furniture items.